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    • Bay Medical Massage
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  • More
    • Home
    • V-BLOGS
    • FREE Events
    • Service
    • First visit
    • FAQ
    • INSURANCE
    • Links
      • Bay Medical Massage
      • Alameda Acute/Family care
      • Adler Family Practice
      • MidTown Family Practice
  • Home
  • V-BLOGS
  • FREE Events
  • Service
  • First visit
  • FAQ
  • INSURANCE
  • Links
    • Bay Medical Massage
    • Alameda Acute/Family care
    • Adler Family Practice
    • MidTown Family Practice

FAQ

All questions will be answered within 24-48 hours by a licensed Doctor of physical therapy at no cost to you. As an exchange of the value you might get from us, please tell your family, friends and coworkers about us. Let their recovery journeys begin with your help.

info@PTcares.com 505 908 3430 (Cell/Text)

 

1. Do you take insurance?

 Yes. We do take  original Medicare; New Mexico Medicaid, Humana, United healthcare, AmeriGroup; Western Sky Community care, TRICARE/TRIWEST;Molina, BCBS Presbyterian and Cigna, the best way to verify your insurance by sending your birthday and medical insurance card (Front/back) to Info@ptcares.com


We can still help you as out-of-network providers. Most of the insurances do not pay for the dry needling service.  If you have out-of-network benefits with your health insurance, A itemized statement will be provided for you to turn into your insurance company for reimbursement.

2. Where can I get more information about out of network benefits?

Call your insurance company and ask them if your plan includes out of network benefits. 

Several questions to ask your insurance company if you do have out of network benefits:


Do I have an out of network deductible?

Have I met my deductible for the year? 

If not how far away am I from meeting the deductible?

How do I submit the out of network claims for physical therapy sessions?

If it says HMO on your insurance card, you can not see out of network providers.

If it says PPO on your insurance card, you might be ok to see out of network providers.


I can check for your insurance by the information of insurance ID#, Date of Birth, home address.

3. About home visit, What areas of Albuquerque do you travel to?

Sorry. We stopped providing home visit after COVID due to limited manpower

4. What is your cancellation policy?

No charge of 30 dollars if you cancelled 6 hours before the starting time of the appointment.

5. How soon will I notice the benefit of your service? Refund policy?

It depends on your medical condition(s).

Physiologically speaking, your body needs 3 weeks to develop a good muscle control pattern, 6 weeks to get stronger and 12 weeks to achieve the highest level of training safely.  Most of our patient notice improvement in 6 visits.

We will be honest to you from the beginning about how much we can help. 

If you absolutely do not benefit from our service, you can request a Full refund with 100% guarantee of the out-of-pocket amount in the last 3 weeks. (Not include the payment made by insurance companies) Check out the refund policy.

6. What's the diffirence between original Medicare vs Medicare Advantage plan?

Original Medicare allow you to see any providers in US.  You typically pay 20% of the medical bill. For outpatient PT service, it will be about 18-24 dollars per visit.

Medicare advantage with HMO plan has limited options. You can only see in-network providers. You might have a copay for each visit as 20 to 45 dollars.

Some Medicare advantage with PPO plan offer very good coverage, similar to  original medicare+supplement plan.

If you need help choosing the right plan, we recommend call your current insurance company or talk to a specialist. 

Call independent insurance broker, Celia Monsalve at 505 889 4516

7. How does it work if I want to see you ASAP?

Text or email or just leave a message online. We will get back to you within 48 hours. You might be able to get help as quickly as 48 hours. Text or call now 505-908-3430

8. How can I trust you?

We understand trust is very important to build a team effort between providers and clients. 

We are the only clinic with 100% guarantee refund policy for PT service.

Still unsure? Ask for a phone consultation.

What is Dry Needling? How can it help ?

Same acupuncture needles

Finding the trigger points

Finding the trigger points

So tiny to reduce the risk of getting into vessels and nerves.  Overall, risk of side effects is less than 0.0001.

Finding the trigger points

Finding the trigger points

Finding the trigger points

Reduce the pain and spasm within 1-7 days. Check my blogs for more details.

Tendinitis and others

Finding the trigger points

Tendinitis and others

Yes. Not jut the muscles, the connective tissues such as tendons, ligaments, and capsules of the joint.  

What is Dry Needling?

Dry needling is a form of therapy in which fine needles are inserted into myofascial trigger points (painful knots in muscles), tendons, ligaments, or near nerves in order to stimulate a healing response in painful musculoskeletal conditions. Dry needling is not acupuncture or Oriental Medicine; that is, it does not have the purpose of altering the flow of energy ("Qi") along with traditional Chinese meridians for the treatment of diseases. In fact, dry needling is a modern, science-based intervention for the treatment of pain and dysfunction in musculoskeletal conditions such as neck pain, shoulder impingement, tennis elbow, carpal tunnel syndrome, headaches, knee pain, shin splints, plantar fasciitis, or low-back pain.

Is Dry Needling safe?

Drowsiness, tiredness or dizziness occurs after treatment in a small number of patients (1-3%) and if affected, you are advised not to drive. Minor bleeding or bruising occurs after dry needling in 15-20% of treatments and is considered normal. Temporary pain during dry needling occurs in 60-70% of treatments. Existing symptoms can get worse after treatment (less than 3% of patients); however, this is not necessarily a "bad" sign. Fainting can occur in certain patients (0.3%), particularly at the first treatment session when needling the head or neck regions. Dry needling is very safe; however, serious side effects can occur in less than 1 per 10,000 (less than 0.01%) treatments. The most common serious side effect of dry needling is pneumothorax (lung collapse due to air inside the chest wall). The symptoms of dry needling-induced pneumothorax commonly do not occur until after the treatment session, sometimes taking several hours to develop. The signs and symptoms of a pneumothorax may include shortness of breath on exertion, increased breathing rate, chest pain, a dry cough, bluish discoloration of the skin, or excessive sweating. If such signs and/or symptoms occur, you should immediately contact your physical therapist or physician. Nerves or blood vessels may be damaged from dry needling which can result in pain, numbness or tingling; however, this is a very rare event and is usually temporary. Damage to internal organs has been reported in the medical literature following needling; however, these are extremely rare events (1 in 200,000).

What is Dry Needling? How can it help?

Policy of Website, Media and consent form

Downloads

Website Privacy Policies_combo (pdf)Download
Reschedule, Cancellation and Refund policies (pdf)Download
Website Disclaimer (pdf)Download
ABN _Dry needling not covered by Medicare (pdf)Download
ABN English Blank (pdf)Download
Dry Needling Consent & Information Form PTcares (pdf)Download
PTcares Authorization to release healthcare information (pdf)Download
PTcares Hippa Notice of privacy practices (pdf)Download
Refund requst form_PTcares (pdf)Download
3-10-2020_intake_forms_combo_standard_pdf (pdf)Download
physical_therapy_referral_form_for_pcp_3-5-2020 (pdf)Download
Equal Employment Opportunity (EEO) Poster (pdf)Download
Employee Polygraph Protection Act (EPPA) Poster (pdf)Download
Employee Rights for Workers with Disabilities_Special Minimum Wage Poster (pdf)Download
Davis-Bacon Act Poster (pdf)Download

Contact Us

Questions?

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100% Free text, email and phone consultation

Pain pills will hide the discomfort. 

Fix the true cause is the key. Stay fit and have Fun!

PTcares

4312 Carlisle Boulevard Northeast, Albuquerque, New Mexico 87107, United States

505 908 3430 (Cell/Text) 505 445 4400 (Fax) Help@PTcares.com

Hours

Open today

08:00 am – 05:00 pm

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